Return & Refund Policy

All orders are covered by our Buyer Protection program. If the item is not delivered within the estimated timeframe, or arrives damaged/defective, you can request a full refund through our support team.

You may request a return or refund within 30 days of receiving your order. For items under $30, we typically offer a full refund without requiring a return. For items over $30, we may request the item to be returned to our warehouse.

Items must be returned in their original condition with all packaging and tags intact. We do not accept returns for items that have been used, washed, or altered. Digital products and personalized items are non-returnable.

The following items cannot be returned: digital products, customized/personalized items, perishable goods, items marked as final sale, and items returned after the 30-day window.

1. Contact our support team via email or WhatsApp within 30 days. 2. Provide your order number and reason for return. 3. Receive return instructions and shipping label (if applicable). 4. Ship the item back or receive a direct refund for qualifying items. 5. Refund is processed within 5-7 business days.

Refunds are processed within 5-7 business days after we receive the returned item or approve the refund. The refund will be issued to your original payment method. For credit card refunds, it may take an additional 5-10 days to appear on your statement.